You have been sent this survey because you have reported experiencing a "Loss of Power" / "Car Goes Into Neutral" / "Engine Stalling" event.

Please provide:

Name:

Email:

A detailed description of what happened:

Where were you driving when it happened?

How fast were you driving when it happened?

Did any warning lights display on the dashboard before it happened?

Were there passengers or children in the vehicle when it happened?

Did the event cause an accident or a "near-miss" accident?

Did you feel unsafe?

Were you scared?

Were your passengers scared?

Was this event reported to Ford or a Ford dealership?

Is there a repair record that reflects your complaint?

Did you ever bring your car in for shuddering, jerking or bucking and were told that it was normal?

Were you ever given the DPS6 transmission "normal operating characteristics" handout by a dealership?

Submit